Billy is the main person who somehow walks to his hotel when he goes into another one. The logs are 2-3 years old and the people are said to be missing but Billy can’t think how this place could be why they went missing so he rented a room and then he went down for tea the stuff went bad he found out that the animals the lady had was was stuffed and she says that the missing people are still in their rooms.
Billy should have left right when the lady said the people were in their rooms because they were missing so they were dead or trapped in the rooms so yeah.